Collection of your first Dutch residence permit
There are 2 options, the IND will select one of the below options for you:
Or you can schedule an appointment online, via the website from the IND, to collect your Dutch residence permit.
Or the IND will deliver your Dutch residence permit at home. The IND will send you a letter if your residence permit will be delivered at home and your Dutch residence permit should be delivered within 8 weeks after the letter has been sent. You will only receive a letter if you had a residence permit from the IND before, paid the legal fees for the application and if you don’t have an asylum residence permit. After receipt of the letter, you can check in the PostNL app when your Dutch residence permit will be delivered. For safety, the package will be sent by registered mail and only you personally may receive the package (you must show proof of identity upon receipt).
If you already had an appoinment with the IND to collect your Dutch residence permit, your appointment will be cancelled and your residence permit will be delivered at your home address (of which you will receive an email and letter first).
If you urgently need your Dutch residence permit, you can contact the IND and the IND will inform you about the possibilities. Should our assistance be required with contacting the IND, please let us know.
You have to provide your biometric details
You can schedule an appointment online to provide your biometric details at the IND desk, if you have received a letter which says that the IND requires your biometric details.
The IND has taken measures to combat COVID-19 at all desks. Please find more information below.
Please note, we expect a shortage of available appointments and therefore providing your biometric details might take longer than usual. We advise you to check the website of the IND on a regular basis. Should our assistance be required by scheduling an appointment, please let us know.
You have to register yourself in the Dutch population register (BRP) at the local Municipal Authorities
You can still make an appointment with the local Municipal Authorities for registration at the Dutch population register (BRP). Please contact your local Municipal Authorities for scheduling an appointment or additional information with regard to their measures to combat COVID-19. We note that most Municipal Authorities currently might register only the necessary details and that they require a second appointment in due time to register the remaining documents e.g. certificates. Should our assistance be required with contacting the local Municipal Authorities, please let us know.
You have to register your certificates in the Dutch population register (BRP) at the local Municipal Authorities
Because the local Municipal Authorities might currently not register e.g. certificates, a second appointment might be required in due time.
Feel free to contact us if our assistance is required with contacting the local Municipal Authorities.
You have to undergo a TB test
You can still make an appointment with the nearest Municipal Health Services (GGD) to undergo a TB test. Please contact your nearest GGD for scheduling an appointment or additional information with regard to their measures to combat COVID-19.
If your nearest GGD temporarily does not carry out TB tests, please make an appointment when this is possible again.
Should our assistance be required with contacting the nearest GGD, let us know.
You have to open a Dutch bank account to receive your salary
Might you need a Dutch bank account for receiving your salary, most banks are still open for opening a bank account. Please contact a local bank for scheduling an appointment or additional information with regard to their measures to combat COVID-19. Should our assistance be required with opening a bank account, please let us know. Please be advised, that in most cases you are able to receive your salary on your foreign bank account. Please feel free to contact us, if you have any questions regarding this matter.
IND measures to combat COVID-19
The IND has designed all desks to the rules and recommendations of the government. The IND has placed plexiglass screens on all counters, made walking routes in the waiting areas (these are indicated by stickers and signs), placed hand disinfectant and adjusted the layout of the waiting areas (which makes it possible to keep a distance of 1,5 meters).
Should you visit the IND, please take into account that you must stay at home if you have a cold, do not bring anyone else (come alone as much as possible), keep 1,5 meters distance from others, be there at the agreed time (not too early or too late), clean your hands with hand disinfectant upon entry, wear a face mask inside the building (when you are aged 13 years or over) and pay with your debit card, if applicable.
Publication date: 8 April 2020